IT BRIEFING - This document surveys the challenges that network engineers face today, including traffic, virtualization, VoIP, and the PacketTrap integrated solution that allows network engineers to operate efficiently under today's circumstances.
Posted: January 7, 2009 | Published: January 6, 2009


Topics:  IT Infrastructure | IT Managers | Metrics | Network Management | SLA | VoIP

WEBCAST - This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.
Posted: January 6, 2009 | Premiered: January 6, 2009


Topics:  Dashboards | IT Service Management | ITIL | Metrics | Productivity | Systems Management

WEBCAST - In this webcast your will learn how to Populate a Data Quality Scorecard with Relevant Metrics.
Posted: January 6, 2009 | Premiered: January 6, 2009


Topics:  Balanced Scorecards | Business Process Management | Data Governance | Data Quality | Data Replication | Metrics

BOOK - This report highlights the approaches that leading SMEs take to achieve and extend this performance gap, serving as a roadmap for other smaller manufacturers.
Posted: December 1, 2008 | Published: March 1, 2007


Topics:  Collaboration | Manufacturing Software | Manufacturing Systems | Metrics | PDM | PLM | PLM Software | Product Data Management | SMBs

PRODUCT OVERVIEW - Learn how to multitask without slowing down, perform 3D rendering quickly, and complete compute-intensive tasks faster than ever.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  BIOS | Metrics | Notebook Computers | Office Applications Software | Performance Testing | Processor Architectures | Productivity

WHITE PAPER - Intel Premier IT Program members can review this presentation which explains how to optimize all of the elements in a data center in order to deliver the best energy efficiency.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Cooling Capacity | Data Center Management | Data Centers | Energy Industries | IT Best Practices | Metrics | Power Supplies

WHITE PAPER - The Manufacturing 2008 Executive Summary provides a concise view of North American manufacturing production metrics and best practices to help manufacturers benchmark their operations and better understand how to improve.
Posted: November 14, 2008 | Published: November 14, 2008


Topics:  Best Practices | Capacity Planning | Human Resources Management | Investments | Manufacturing | Metrics | Supply Chains

WHITE PAPER - In this presentation transcript, Mark Smith, CEO & EVP Research, Ventana Research, and Karen Kirby, SAP Market Executive of Cognos, an IBM Company, focus on SAP investment with Business Intelligence and Performance Management.
Posted: November 7, 2008 | Published: November 7, 2008


Topics:  Business Intelligence | Collaboration | Information Management | IT Infrastructure | Manufacturing | Metrics

WHITE PAPER - This green data center e-book serves as an all-in-one guide to lead you through the process of creating an energy-efficient data center.
Posted: October 31, 2008 | Published: October 31, 2008


Topics:  Cooling Equipment | Data Center Management | Data Centers | Environmental Compliance | Environmental Law | Metrics | Power Generation Equipment | Server Virtualization

SOFTWARE DOWNLOAD - Splunk is IT Search. Search, navigate, alert and report on all your IT data in real time: logs, configurations, messages, traps and alerts, script, code, metrics and more. If a machine can generate it, Splunk can eat it.
Posted: October 20, 2008 | Published: October 20, 2008


Topics:  Applications Management | Data Collection | Indexing (Information Management) | Indexing Software | Metrics | Network Management | Search Engines | Server Management

WHITE PAPER - This paper discusses supply chain challenges in terms of velocity, flexibility, efficiency and other performance metrics.
Posted: October 16, 2008 | Published: October 16, 2008


Topics:  Best Practices | Business Process Automation | ERP | Marketing | Metrics | Supply Chain Event Management | Vendors

CASE STUDY - In this case study, Illumen improved its customer service, call metrics and reduced its support costs by using NTR global's remote technical support solution. Learn more about NTR support.
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Customer Service | Metrics | Remote Access Protocols | Remote Access Security | Remote Access Software | Remote Computing | Remote Network Management | Remote Offices | Remote Support Services | Remote Users | SMBs | Technical Support Staff

WHITE PAPER - This paper discusses how frameworks and best practices combined with the right metrics and automated controls can help in IT performance reporting-- in terms that are both relevant and meaningful to all business stakeholders.
Posted: September 24, 2008 | Published: September 24, 2008


Topics:  Best Practices | Business IT Alignment | Change Management | CIOs | CobiT | Metrics | Performance Testing

WHITE PAPER - This report provides a clear understanding of the capabilities a successful data loss prevention solution must deliver. It also incorporates insight into the capabilities that companies require from their solution.
Posted: September 24, 2008 | Published: September 24, 2008


Topics:  Balanced Scorecards | Continuous Data Protection | Data Management | Metrics | Network Security | Security Threats | Systems Management

WHITE PAPER - This study results show that most CIOs believe performance management (PM) can help organizations achieve their strategic goals, while other members of the C-suite don't seem to be as favourable or familiar with the potential of PM.
Posted: September 10, 2008 | Published: September 5, 2008


Topics:  Application Life-Cycle Management | Application Performance Management | Best Practices | ERP | Metrics | Performance Testing